Your health and the health of our clinicians is our priority. We understand that our service is still crucial to our community.

With the easing of COVID-19 restrictions our in-person sessions will be resuming shortly, with the following precautions taken as advised by the health department:

 

  • We have increased the frequency of cleaning of the therapy rooms, common areas and bathrooms. We regularly use disinfectant spray and wipe door handles and hard surfaces.

 

  • Seating in our waiting area has been spaced to greater than the required 1.5m. 

 

  • All individual sessions are now strictly 50 minutes in duration to reduce the number of people in the common areas and to allow for cleaning between sessions.

 

  • All payments and Medicare rebates are now processed online to minimise physical contact.

 

  • All clients are respectfully encouraged to use hand sanitiser at the entrance to the clinic. Clinicians will also be using a digital temple thermometer to check client temperatures at the start of each session.

 

  • Clients are respectfully asked to not attend in-person if:

  • They have been in close contact with someone who has a confirmed COVID-19 diagnosis in the past 14 days;

  • They have had a test for COVID-19 and are waiting for the result;

  • They have any of the following: fever or chills, cough, shortness of breath or difficulty breathing, body aches, headache, loss of taste or smell, sore throat.

  • Clients unable to attend in person will be offered the opportunity to attend online for both their individual and group sessions.

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